![]() I am sorry Adobe, but that it just not an acceptable way to deal with your customers! You might convince me at some point to move for a subscription model by giving me positive arguments to why it would be better for me, but certainly by preventing me from reinstalling a previous version of the software, that I paid for! As a non-professional so sporadic user, I am certainly not as captive as most of Adobe's customers and would certainly go for alternative products, instead of buying a new license or subscription from Adobe for such a reason. The possibility to reinstall the old app was just removed, I guess in the hope of making former clients move to the subscription model. The install was made online and at no occasion there was something telling me "make sure to store a copy of the installer/app because after a while you won't be able to download it anymore". I don't need subscription for hundreds of USD/EUR a year, and I chose to buy a non-subscription-based version because I am such a sporadic user that it was not worth the money for me, plus I neither need nor want cloud services for my pictures. My license can be found under "my products" but instead of a download link, I simply get "Lightroom 5 - This installer is no longer available" I would be happy to reinstall my old Lightroom 5 but all download options vanished. I don't need new features but somehow my install seems now broken (for some reason it can't import new picture anymore and the progress bar remains stuck at the beginning). ![]() I bought Lightroom 5 in 2013 and I am a very occasional user on an old iMac running with MacOS Catalina. It's much easier to simply download LR 4, 5, and 6 from here: Some people have had success contacting Adobe support, but for many others, it's ended in tears and frustration. When I click the link Downloads And Serial Numbers, I get here:Ĭlicking on the Download. ![]() You may able to download LR 6 from your account if you purchased it in the last three years.Īdobe now has a policy of making non-subscription downloads available for only three years after the date of purchase: In general, it's no longer possible to download LR 5 or earlier from your Adobe account, even if you purchased directly from Adobe. ![]()
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